Terms of service

Welcome to CustomTee. Throughout these Terms, “we”, “us”, and “our” refer to CustomTee. We operate this website and online store, including all content, features, tools, products, and services (collectively, the “Services”) to provide you with a smooth shopping experience.

Our store is hosted on Shopify, which enables us to offer our products and services to you.

By accessing, browsing, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.

SECTION 1 – ELIGIBILITY AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your jurisdiction or using the Services under supervision of a parent or guardian.

You agree to provide accurate, current, and complete information when making purchases or creating an account. You are responsible for maintaining the confidentiality of your account details and for all activities under your account.

Accounts may not be transferred, sold, or assigned to others.

SECTION 2 – PRODUCTS

We strive to display our products as accurately as possible. However, actual colors and appearance may vary depending on your device and settings.

We do not guarantee that products will exactly match what you see on your screen or meet your expectations.

All product descriptions, pricing, and availability are subject to change at any time without notice. We also reserve the right to limit quantities or discontinue products at our discretion.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order.

Orders are confirmed only after successful payment processing and confirmation from us.

Once an order is confirmed, cancellations may not be possible. If we cancel or modify an order, we will attempt to notify you using the details provided.

Returns and exchanges are governed by our Refund Policy.

Products are intended for personal use only and not for resale.

SECTION 4 – PRICING AND PAYMENTS

All prices are subject to change without prior notice. The price charged will be the price displayed at the time of purchase.

Prices may not include taxes, shipping, or additional charges unless stated.

You agree to provide accurate payment details and authorize us to charge the full amount, including applicable taxes and shipping fees.

You are responsible for ensuring your payment method is valid and that charges will be honored.

SECTION 5 – SHIPPING AND DELIVERY

Delivery timelines are estimates and not guaranteed. We are not responsible for delays caused by courier services, customs, or unforeseen circumstances.

Once the order is handed over to the shipping carrier, the risk of loss transfers to you.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website—including logos, designs, text, images, graphics, and product materials—is owned by CustomTee or its licensors and protected under applicable intellectual property laws.

You may use the content only for personal, non-commercial purposes. Unauthorized use, reproduction, or distribution is strictly prohibited.

“CustomTee” name, logo, and related branding are our trademarks and may not be used without written permission.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools. These tools are provided “as is” without warranties or guarantees.

Your use of such tools is entirely at your own risk, and we are not responsible for their performance or outcomes.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

Any interaction or transaction with third-party websites is at your own risk.

SECTION 9 – SHOPIFY RELATIONSHIP

Our store is powered by Shopify; however, all purchases are made directly with CustomTee.

Shopify is not responsible for any transactions, products, or disputes between you and CustomTee.

By using our Services, you release Shopify from any related claims.

SECTION 10 – PRIVACY

Your use of our Services is subject to our Privacy Policy.

As our store is hosted on Shopify, your data may also be processed by Shopify and its partners to provide and improve services.

SECTION 11 – USER FEEDBACK

Any feedback, suggestions, or submissions provided by you may be used by us without restriction or compensation.

You confirm that your feedback does not violate any rights or laws and is your original content.

We reserve the right to remove any content that is unlawful, offensive, or inappropriate.

SECTION 12 – ERRORS AND INACCURACIES

We reserve the right to correct any errors, inaccuracies, or omissions related to product information, pricing, or availability at any time without prior notice, even after an order has been placed.

SECTION 13 – PROHIBITED USES

You agree not to use the Services for any unlawful or harmful activities, including but not limited to:

Violating laws or regulations
Infringing intellectual property rights
Harassment, abuse, or harm to others
Spreading false information
Uploading harmful code or viruses
Attempting unauthorized access or data extraction

Violation of these terms may result in termination of access.

SECTION 14 – AUTOMATED ACCESS (AGENTS)

Any automated tools, bots, or AI systems accessing our Services must clearly identify themselves and comply with our rules.

We reserve the right to restrict or block such access at any time.

SECTION 15 – TERMINATION

We may suspend or terminate your access to our Services at any time without notice if you violate these Terms.

All obligations and liabilities prior to termination will remain in effect.

SECTION 16 – DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available” without any warranties, express or implied.

We do not guarantee uninterrupted, secure, or error-free operation of the Services.

SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, CustomTee and its partners shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.

SECTION 18 – INDEMNIFICATION

You agree to indemnify and hold harmless CustomTee and its affiliates from any claims, damages, or losses arising from your violation of these Terms or misuse of the Services.

SECTION 19 – SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force.

SECTION 20 – ENTIRE AGREEMENT

These Terms constitute the complete agreement between you and CustomTee regarding the use of our Services.

SECTION 21 – ASSIGNMENT

You may not transfer your rights under these Terms without our consent. We may assign our rights without restriction.

SECTION 22 – GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.

SECTION 23 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Continued use of the Services after changes constitutes acceptance of the updated Terms.